You can manage your Account, such as your personal details and delivery address, including arranging for your Subscription to be redirected to a new address, in the ‘My Account’ section of the Website or by contacting the MonitorYou Customer Service team (see contact details in clause 15). Allow five (5) Business Days for any requested changes to be implemented.
If you have registered for a Subscription as part of a program offered by a Business Customer, the Business Customer may have set up different arrangements to allow you to manage your Subscription. You will be notified of such arrangements by the Business Customer or by Trajan.
This clause 3 only applies to Consumers who have placed an Order to purchase our Products or Services directly from us. This clause 3 does not apply to Consumers who have registered for a Subscription as part of a program offered by a Business Customer.
We take all reasonable care to ensure that Samples are handled and processed in accordance with industry standards, however, we make no representations or warranties in relation to, and accept no liability for Loss that arises in connection with:
If you are obtaining or purchasing any Products or Services on behalf of another person that is eighteen (18) years of age or over but does not have legal capacity, for example if that person has a disability, then you warrant that you:
You warrant and represent that any information you have provided to us is true and accurate, including in your Service Request Form or otherwise in connection with the Product.
We disclaim all liability and you indemnify and hold us and our directors, officers, employees, agents and contractors (together, those indemnified) harmless from and against any Loss incurred or suffered by those indemnified in connection with:
You must not re-supply the Products, or make the Products available for resale, without our prior written consent.
In no event will we be liable to you for any Loss whatsoever arising out of:
If you are invited to post content on the Website, we reserve the right (but assume no obligation) to remove or amend any such content. We reserve the right not to accept unsolicited content or other material.
We disclaim all liability that may result from your unauthorised use or reproduction of any part of the Website, Products or Services, including in breach of third party’s Intellectual Property or applicable laws.
if you breach any of these Terms.
If any provision of these Terms is found to be void, unlawful or unenforceable for any reason, then that provision will be severable from these Terms and will not otherwise affect the validity and enforceability of any remaining provisions.
You agree that all matters relating to the use of the Website and purchase of any Products or Services, including all disputes, are governed by the law of Victoria, Australia, and you unconditionally submit to the exclusive jurisdiction of the courts of Victoria.
In these Terms:
For any queries or to submit any notification or request under these Terms, please contact the MonitorYou Customer Service team via:
E-mail at: firstname.lastname@example.org
Telephone at: (02) 6145 2147